I’m in the process to write my share into the Horizon2020 periodic report. The aim is that we – project consortium partners – look backward and assess what went well and what didn’t go so well. What was the performance and progress in the research and innovation action compared to the grant agreement?
While writing I reflect on good Performance Assurance and Monitoring (PA/PM) practices that are in use in the best organizations e.g. in industrial organizations, public institutions, and companies. How do they assure and monitor their performance?
In Horizon2020 research and innovation projects, the purchaser of the action, i.e. European Commission, defines that the project coordinator’s responsibility is to monitor the project performance and progress.
However, it may happen that EC’s command rules the project practices. The project coordinator puts all efforts into Performance Monitoring (PM), and neglects Performance Assurance (PA). If the project coordinator doesn’t implement Performance Assurance (PA) practices into the project, it gives an unofficial mandate to all partners to comply same questionable example.
The efficient, right directed and timely Performance Assurance (PA) measures are key variables in the project execution, progress, and performance.
Performance Assurance (PA) measures build the conditions that all partners have an opportunity to succeed and carry out good work.
High-class performance in the project regarding quality, delivery, and cost (value v.s. working hours) is a result of the project culture.
A world-class high-performance culture calls for leadership, communication, values, work teams, structures, human capital, performance assurance, and performance monitoring.